Refund Policy

For Goods

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the date of purchase. Returned or exchanged products must be in the condition you received them in the original box and/or packaging.

For Services

If the client halts work and applies in writing for a refund within 30 days to Ascari Information Technology Group Pty Ltd , work completed shall be billed at the quoted hourly and deducted from the initial payment, the balance of which shall be returned to the client. If, at the time of the request for refund work has been completed beyond amount covered by the initial payment or an initial payment has not been made, the client shall be liable to pay for all work completed at the quoted hourly rate.