Knowledge Base

Configure Outlook 2010+ for Managed 365 Exchange

If you're upgrading from another email service (especially another Exchange service) we strongly suggest you create a new Outlook profile before adding your account as you cannot remove your primary Exchange email account from an existing Outlook profile.

Please see our article for Creating a new Outlook profile.

Outlook 2016

  1. Open Outlook 2016.
  2. Select File > Add Account.
  3. Enter your email address, then select Connect or if your screen looks different, your name, email address and password and select Next.
  4. If prompted, enter your password and select OK.
  5. That's it. Select Finish to sart using Outlook 2016.

Outlook 2010 & Outlook 2013

  1. Open Outlook 2016.
  2. Select File > Add Account.
  3. Enter your name, email address and password and select Next.
  4. If prompted, enter your password and select OK.
  5. That's it. Select Finish to sart using Outlook 2016.

Outlook 2007 or earlier is no longer supported by Managed Exchange. Outlook 2010 is support with reduced functionality.

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