Please direct all support enquiries to [email protected]. This mailbox is actively monitored between 9:00 AM and 5:00 PM. All incoming requests are reviewed and prioritised based on current support workloads.
Live chat is currently offline. Please submit your support request via email to [email protected], which is actively monitored. If a chat session is required to resolve your enquiry, we will initiate one with you.
If you are unable to submit a request via email, or if your matter is urgent, please contact us on 03 6311 0685.
Please note: If we are unable to take your call, ensure you leave a voicemail message. All voicemail messages received are forwarded to our support queue and flagged with high priority for prompt attention.