We will advise you of a migration date, this is the date the migration will be completed, not the date that we'll commence the migration.
For most migrations we'll follow the below timeline:
Please note: The above information is for those customers where your domain and DNS is hosted by Ascari ITG. If your DNS is managed by yourself or someone else we will advise you of a number of DNS changes we will require and then they need to be performed.
Please refer to our KB article for Managed 365 Exchange DNS records.
We have created a number of KB articles to assist with reconfiguring your devices including Outlook.
We are trying to avoid password changes to your accounts where possible. However, if your existing password doesn't meet the password complexity requirements of Managed 365 services we may need to reset your password during the migration process. If you're having problems configuring your account and are wondering if you have the correct password please try to login to Web Mail (Outlook Web Access) via the link below and if you cannot login please contact us immediately.
Please be aware that the migration of your mailbox data may take some time to complete depending on the size of your mailbox. At the time of writing we're currently seeing migration speeds in excess of 1.5Gigabyes per hour therefore if you have a large mailbox it may take quite some time to fully migrate your mailbox. The table below gives a rough indication of the migration times.
Mailbox Size | Transfer Time (Hours) |
---|---|
1 Gigabyte | Less than 1 hour |
5 Gigabytes | 3 hours, 20 minutes (approx.) |
10 Gigabytes | 6 hours, 40 minutes (approx.) |
15 Gigabytes | 10 hours, 0 minutes (approx.) |
20 Gigabytes | 13 hours, 20 minutes (approx.) |
30 Gigabytes | 20 hours, 0 minutes (approx.) |
40 Gigabytes | 26 hours, 40 minutes (approx.) |
50 Gigabytes | 33 hours, 20 minutes (approx.) |